Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. Conflict is escalating, people are getting aggressive, and no one is willing to back down. And to top it off, you have little power or other resources to work with. Harvard professor and negotiation adviser Deepak Malhotra shows how to defuse even the most potentially explosive situations and to find success when things seem impossible.

Malhotra identifies three broad approaches for breaking deadlocks and resolving conflicts, and draws out scores of actionable lessons using behind-the-scenes stories of fascinating real-life negotiations, including drafting of the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and beating the odds in complex business situations. But he also shows how these same principles and tactics can be applied in everyday life, whether you are making corporate deals, negotiating job offers, resolving business disputes, tackling obstacles in personal relationships, or even negotiating with children.

As Malhotra reminds us, regardless of the context or which issues are on the table, negotiation is always, fundamentally, about human interaction. No matter how high the stakes or how protracted the dispute, the object of negotiation is to engage with other human beings in a way that leads to better understandings and agreements. The principles and strategies in this book will help you do this more effectively in every situation.

Deepak Malhotra is a Professor at the Harvard Business School, where he teaches Negotiation courses to MBA and Executive students. Deepak has won multiple awards for his teaching, including the MBA Class of 2011 Faculty Award at HBS.

Deepak is the author of two books:

> "I Moved Your Cheese", which will be published in September of 2011.

> "Negotiation Genius: How to Overcome Obstacles and Achieve Brilliant Results at the Bargaining Table and Beyond", published in 2007.

"Negotiation Genius" was awarded the 2008 Outstanding Book Award by the International Institute for Conflict Prevention and Resolution.

Deepak's research has been published in top journals in the fields of management, psychology, conflict resolution, and foreign policy. His work has also received considerable media attention, including multiple appearances by Deepak on CNBC.

Deepak's professional activities include training, consulting, and advisory work for firms across the globe. He is also a frequently invited speaker to groups such as the Young Presidents' Organization (YPO) and the Entrepreneurs' Organization (EO).